Retention as a Service
ClientLink is your on-demand Account Partner.
We help Series B/C SaaS companies reduce churn, improve NRR and grow accounts when internal bandwidth is stretched thin.
Relationship Led Growth
We turn silent clients into active advocates through proactive outreach and QBRs
Our process
Kickoff & Audit
We align to your growth goals, map client journeys, and pinpoint where value is leaking – so we can plug in fast and drive measurable impact from day one.
Onboard & Handoff
We embed into your workflow, sync with your tools, and take ownership of onboarding and client comms – freeing up your team to focus on strategy, not firefighting.
Execute & Report
We turn quiet accounts into high-engagement growth channels through structured outreach, QBRs, and proactive comms – with all insights reported back in real-time.
Scale & Optimise
We review performance, optimise what works, and scale with your business – evolving support to meet your goals, not just ticking boxes.